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3279004 - Optional ASE license is not checked out or is shown as 'graced license' - SAP ASE

Symptom

  • License issue with optional ASE license type
  • Optional ASE license is not checked out or is shown as 'graced license'
    • Key messages are

      1. SySAM: WARNING: ASE functionality that requires the ASE_COMPRESSION license will be disabled on <date>, unless a suitable ASE_COMPRESSION license is obtained before that date.

      2. Configuration parameter 'enable granular permissions' can not be enabled without license 'ASE_PRIVACY'.

    • Full examples below
    • This KBA shows uses a few license options as examples, but it applies to all of the possible ASE license options listed in Environment section.

    • Example 1 : A license option cannot be activated due to lack of license

      • When trying to enable ASE feature "enable workload analyzer"
      • The following messages are reported:

        Msg 10834, Level 16, State 1:
        Server '<Server_Name>', Procedure 'sp_configure', Line 1335:
        Configuration parameter 'enable workload analyzer' can not be enabled without license 'ASE_WORKLOADANALYZER'.

        Msg 5849, Level 16, State 1:
        Server '<Server_Name>', Procedure 'sp_configure', Line 1335:
        Verification failed for parameter 'enable workload analyzer'.

      • The ASE error log reports messages that an optional license feature is not available

        SySAM: Failed to obtain license(s) for ASE_WORKLOADANALYZER feature from license file(s) or server(s).
        SySAM: No such feature exists. Verify that a license containing the feature name ASE_ASM is available or generate and deploy the license from the SAP Support Portal.
        SySAM: FlexNet Licensing error:-5,357
        Configuration parameter 'enable workload analyzer' can not be enabled without license 'ASE_WORKLOADANALYZER'.


    • Example 2 : A license option is reported as a 'graced license'

      • The ASE error log reports a message informing that an optional license feature is used in 'grace mode'
      • For ASE_RDDB feature

        SySAM: Checked out graced license for 1 ASE_RDDB (2020.01231) will expire Sat 21 Jan 2023 10:36:43 AM EST.
        SySAM: Failed to obtain license(s) for ASE_RDDB feature from license file(s) or server(s).
        SySAM: License feature name:  ASE_RDDB
        SySAM: WARNING: ASE functionality that requires the ASE_RDDB license will be disabled on Sat 21 Jan 2023 10:36:43 AM EST, unless a suitable ASE_RDDB license is obtained before that date.


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    Environment

    • SAP Adaptive Server Enterprise (ASE). All versions.
    • Optional license features:
      • ASE_ASM
      • ASE_DIRS
      • ASE_RLAC
      • ASE_IMDB
      • ASE_RDDB
      • ASE_HA
      • ASE_PARTITIONS
      • ASE_TSM
      • ASE_WORKLOADANALYZER
      • ASE_MEMSCALE
      • ASE_ALWAYS_ON
      • ASE_COMPRESSION
      • ASE_ENCRYPTION

    Product

    SAP Adaptive Server Enterprise 16.0

    Keywords

    Sysam, Configuration, parameter, can not be enabled without license, features, 90 days, license , ASE_ASM , ASE_DIRS , ASE_RLAC ,  ASE_IMDB , ASE_RDDB , ASE_HA ,  ASE_PARTITIONS , ASE_TSM , ASE_WORKLOADANALYZER ,  ASE_MEMSCALE , ASE_ALWAYS_ON , ASE_COMPRESSION , ASE_ENCRYPTION , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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