Symptom
Candidates who are invited to an interview (status: "Not-Booked") but instead withdraw their application are not being removed from Interview Scheduling and are still receiving emails.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Recruiting>Job Requisitions
- Click on Job Req
- Click on candidate application
- Place candidate in interview status
- Go to Interview Scheduling and send an invite to candidate for interview slot
- Candidate withdraws their application
- Candidate is still in Interview Scheduling and still receiving notifications to book their interview even though they have withdrawn their application
Resolution
This is a system limitation and there is currently an enhancement request already open to change the behaviour so that when a candidate withdraws their application it will auto cancel the interview too.
Please see the Enhancement Request in our Community Portal here: [Interview Scheduling] - Scheduled Interview Auto Cancel when candidate self withdraws from Job Req.
See Also
Keywords
Withdraws, withdraw, withdrew, interviewing, interviews, interview scheduling, cancel, booking, book, invitation, emails, notification, reminder, reminders, RCM-69440 , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Product Enhancement