3279276 - User Activation / Authentication Failed Error in eSAC (C4C)

You are setting up embedded SAC (eSAC) in your SAP Cloud for Customer (C4C) system. When you try to activate users, you get the error: User Activation Failed.

In other scenarios, the activation may go through, however the users cannot create stories due to authentication error messages such as:

It seems that you don't have an active account. Please contact your system administrator and ensure you have an active account on this system

tenantid.sapanalytics.cloud refused to connect

You may also see the below errors in the browser console logs:

Refused to display 'tenantid.dcid.sapanalytics.cloud/' in a frame because it set 'X-Frame-Options' to 'sameorigin'

Unsafe attempt to initiate navigation for the frame with origin 'https://sso.idp.thirdparty.com' from frame with URL 'https://xyz.ab1.sapanalytics.cloud/sap/fpa/ui/tenants/a1234/bo/story'. The frame attempting navigation is neither same-origin with the target, nor is it the target's parent or opener.

• SAP Cloud for Customer
• SAP Analytics Cloud, embedded edition

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