3279375 - Employee Data Not Visible/Updated After Basic Import

• After performing an employee data import, some records failed with exception: "Exception caught: com.successfactors.sca.service.exception.ServiceCreateFailedException: can not get personId" or Exception caught: DAOException caught:[key=EMPLOYEE_HRIS_GO_MULTIPLE_ICS_FOR_SAME_EC, values=[[XXXXXXX]]]
• Basic import is processed successfully and no error is found in the import, however employees are not visible in the instance

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

SAP SuccessFactors HCM Suite

INC15273498, exception, ServiceCreateFailedException, personId, EMPLOYEE_HRIS_GO_MULTIPLE_ICS_FOR_SAME_EC, OrphanPersonGOs, check tool, Basic Import, user not visible, Each employee’s person data is correctly associated with corresponding employment data. (OrphanPersonGOs) , ServiceCreateFailedException: can not get personId, can not get personId, The following users were not imported or updated because the assignment UUIDs column can’t be updated , KBA , LOD-SF-PLT-MNG , Manage user Issues , LOD-SF-EC-EDP-BIO , Biographical Information Import , LOD-SF-EC-DRM , Data Retention Management - (DRM & DRTM) EC Data Only , Problem