SAP Knowledge Base Article - Public

3279423 - "This is a required field. Please enter a value" error in Manager field in Manage User tool

Symptom

Manager field in Manage User tool shows error when getting modified to a different manager/user: "This is a required field. Please enter a value"


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Environment

SAP Successfactors HXM Suite

Reproducing the Issue

  1. Login to customer's instance
  2. Go to Manage Users
  3. Select new or current employee
  4. Enter manager name (any name from the available list.

    *The manager name field cannot be filled out. Error will show: "This is a required field. Please enter a value"

Cause

The error is due to a wrong configuration of full name in Text Replacement tool for the Manager field (User_Display_Name). 

Resolution

The configuration was corrected in Text Replacement.

Keywords

manager field error, can't change manager, manage user issue, manager change error , KBA , LOD-SF-PLT-MNG , Manage user Issues , Bug Filed

Product

SAP SuccessFactors HXM Core 2211