Symptom
Manager field in Manage User tool shows error when getting modified to a different manager/user: "This is a required field. Please enter a value"
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP Successfactors HCM Suite
Reproducing the Issue
- Login to customer's instance
- Go to Manage Users
- Select new or current employee
- Enter manager name (any name from the available list.
*The manager name field cannot be filled out. Error will show: "This is a required field. Please enter a value"
Cause
The error is due to a wrong configuration of full name in Text Replacement tool for the Manager field (User_Display_Name).
Resolution
The configuration was corrected in Text Replacement.
Keywords
manager field error, can't change manager, manage user issue, manager change error , KBA , LOD-SF-PLT-MNG , Manage user Issues , How To
Product
Attachments
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