SAP Knowledge Base Article - Public

3279578 - OCN Item Info gets deleted

Symptom

Customer found that some of the OCN items info gets deleted.

The only info remained is the Item ID.

Environment

SAP SuccessFactors Learning

Resolution

OCN courses are sent by the vendor via OCN API so this issue is not handled by SF LMS.

Please contact your OCN vendor and see if they deleted the items from their side.

See Also

2531269 - How to delete Open Content Network (OCN) Items

Keywords

delete item, remove item , KBA , LOD-SF-LMS-OCN , Open Content Network , Problem

Product

SAP SuccessFactors Learning all versions