SAP Knowledge Base Article - Public

3279729 - No users available in People picker of Manage workflow application.

Symptom

  • No users available in manage workflows for purchase order application.
  • No users available in manage workflows for purchase requisition application.
  • No users available in manage workflows for purchase contract application.
  • No users available in manage workflows for supplier invoice application.
  • No users available in people picker.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open "Manage workflows for purchase order" application.
  2. Create a step in the workflow.
  3. Assign a user from the people picker.

Cause

Work agreement and Manager details are missing.

Resolution

  1. Only users that have a manager role assigned will be displayed as possible approvers of a workflow in the manage workflow Apps. For example, to get the approvers in the people picker for 'Manage workflows for Purchase order' application then the approver should have the roles "Manager (SAP_BR_MANAGER)" , "Purchasing Manager (SAP_BR_PURCHASING_MANAGER)" assigned to the profile.
  2. Create a valid work agreement for the worker and maintain supervisor/manager details through the app "Manage Workforce" for the corresponding work agreement.

See Also

Workflow approvers in S/4HANA Cloud.

Keywords

MM, MM-FIO, manage, worker, employee, employees, employment, workflow, workflows, purchase, order, requisition, invoice, contract, for, people, picker, f4, search, help, user, users, cannot, find, cannot find, displayed, available, recipient, steps, step, sequence, add, flexible, HR, S_POWORKFLOWRECIPIENTVH, IEMPLOYEE, IUSER, IEMPLOYORGDET, IEMPLOYSTATDET, S4_PC, ca-wfd-int. , KBA , CA-WFD-INT , S/4HANA Cloud Workforce Domain Integration , MM-FIO-PUR-REL , Fiori UI for Purchasing Approval , MM-FIO-PUR-PO-WFL , Purchase Order Workflow , MM-PUR-CNF-WFL , Flexible Workflow for Supplier Confirmation on S/4HANA , MM-IV-INT-WF , Workflow , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions