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SAP Knowledge Base Article - PreviewSymptom
Service Order Delivery Status is not changed from Finished to Not Started or In Process even though the Service Confirmation was cancelled via a Reason for Rejection.
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Environment
SAP Business ByDesign
Product
SAP Business ByDesign all versions
Keywords
Service Order, Service Confirmation, Revoke, Reopen, reason for rejection , KBA , SRD-CRM-SEO , Service Orders , Problem
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