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SAP Knowledge Base Article - PreviewSymptom
When trying to upload a new service catalog, the error message Failed in catalogue file upload during BO Category creation. Message: Instance with the same key (<ID><CONTROLLER/><SCHE is displayed.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Failed in catalogue file upload during BO Category creation. Message: Instance with the same key (<ID><CONTROLLER/><SCHE, Failed, BO, Upload, Category, Service, Categories, Service Category, Service Categories, CSV, File, Error, C4C, , KBA , LOD-CRM-SRP , Service Request Processing , How To
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