Symptom
After navigating to Define Billing Types the user tries to create a new entry however the new entry button is grayed out/unavailable.
Environment
SAP S/4HANA Cloud
Reproducing the Issue
Cause
This is by design.
Restrictions have been applied to the underlying customizing view to prevent a cloud customer to create new entries.
Resolution
New billing types can only be delivered by SAP as part of a new business process, which then includes all the necessary configuration.
To propose that the current system design is amended please consider submitting this as a new feature request by following the steps outlined in the following KM document: 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Product
Keywords
Define Document Type, SSCUI 102402, billing, new, billing type, billing document type, document type , KBA , SD-BIL , Billing , Problem