SAP Knowledge Base Article - Public

3280130 - Need to click "OK" twice to confirm the error message

Symptom

When you choose a date before hire date in balance view from Time Off UI, there is error message stating “Time profile is inactive or is not assigned to job information for user XXX.” 

 

“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.”


Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Log into system
  2. Go to employee profile
  3. Go to time off UI
  4. Check balance overview for time types
  5. Choose as of date before hire date
  6. Error pop up as Time profile is inactive or is not assigned to job information for user XXX on 10/09/1977
  7. Click on “OK” however error message still pops up
  8. Click on "OK" again to make this error message disappear

Cause

This is a defect.

Resolution

This would be fixed in 2305 release.

Keywords

Time Off UI, Balance View, WEF-35268, Time profile is inactive or is not assigned to job information for user XXX , KBA , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors HXM Core 2211