3280469 - Unable to select the rewards amount on new homepage - Rewards and Recognition

When accessing Rewards & recognition from new homepage user is unable to select the amount field.

An information message is displayed on the amount field: "Award amount for this level is 1500 USD."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

1. Click on Recognize a Colleague

2. You will see you are unable to change the reward amount

This is expected behavior, please raise an enhancement request. The quick card shows only the guideline amount (attached screenshot from demo).

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

If this is an important topic for your company, we encourage you to submit an enhancement request to have this functionality considered within future development cycles.

For that, please follow the steps listed in KBA 2090228.

2090228 - How to Submit Ideas for SAP SuccessFactors Products

2834652 - Reward & Recognition - Tips and Tricks

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