SAP Knowledge Base Article - Preview

3280594 - Notification count in header bell icon changes temporarily after login or proxy – SAP SuccessFactors

Symptom

  • The notification count displayed in the header bell icon changes between different numbers after login or when proxying as another user.
  • The number fluctuates for a short period while the page is loading.
  • After a few seconds, the notification count stabilizes and displays the correct number.
  • This behavior is observed when accessing the To-Do panel.


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

notification count, bell icon, header, To-Do panel, changing count, caching, delay, login, proxy, SuccessFactors , KBA , LOD-SF-PLT-TOD , To-Do List Issues , Problem

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