3280903 - EWM relevant delivery is distributed with 0 quantity and cannot be completed/deleted in S/4HANA Cloud

The customer cannot complete or delete the delivery created on the ERP side with quantity 0PC. In EWM side, the good movements status appears as “Not relevant” for 0 quantity items.

SAP S/4HANA Cloud

The root cause is a known bug with deliveries that are EWM relevant, and it's distributed to EWM with 0 quantity. The status such as goods receipt, goods issue, picking… become “Not relevant” on the EWM side, instead of “Completed”. As a result, it ends up not being possible to process the delivery.  The delivery cannot be deleted with error message.

The root cause of this error message is known by SAP, if delivery is distributed with 0 quantity and cannot be completed/deleted because the status of the good movement appears as “Not relevant”, please raise a ticket to SAP for the component SCM-EWM-DLP. 

Cancel, complete, delete, 0 quantity, delivery, change, reduce, adjust, 0PC, EWM, ERP, good movement, outbound delivery, inbound delivery, workaround.  , KBA , SCM-EWM-DLP-2CL , Delivery Processing (Public Cloud) , SCM-EWM-DLP , Delivery Processing , Problem