SAP Knowledge Base Article - Public

3280921 - Document E-signature decline reason box comment to be mandatory - Onboarding

Symptom

Is it possible for the Document E-signature decline reason box comment to be mandatory?

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Candidate access the Signature Task
  2. Click on Decline E-Signature
  3. A comment box displays to provide a reason

Resolution

There is no an option to make this box as mandatory as per current configuration. Please follow this Knowledge Base Article in order to submit new ideas for SAP How to Submit Ideas for SAP SuccessFactors Products 

Keywords

obx, decline reason, comment box mandatory , KBA , LOD-SF-OBX-ESN , E-Sign Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions