SAP Knowledge Base Article - Public

3280921 - Is it possible for the Document E-signature decline reason box comment to be mandatory in Onboarding ?


Document E-signature decline reason box to be mandatory


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Candidate access the Signature Task
  2. Click on Decline E-Signature
  3. A comment box displays to provide a reason


There is no an option to make this box as mandatory as per current configuration. Please follow this Knowledge Base Article in order to submit new ideas for SAP How to Submit Ideas for SAP SuccessFactors Products 


KBA , LOD-SF-OBX-ESN , E-Sign Onboarding , Problem


SAP SuccessFactors Onboarding