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3280937 - During upgrade to S/4HANA 2022 dispatcher shows in STARTING Status


1. SUM cannot continue the upgrade as server status remains STARTING as seen in sapcontrol command:

SAPup.ECO: (under SUM log files) shows below information:

EXECUTING /usr/sap/<SID>/<instance>/exe/sapcontrol -format script -prot NI_HTTP -nr <instance_number> -function GetProcessList

09.12.2022 01:47:04
0 name: disp+work
0 description: Dispatcher
0 dispstatus: YELLOW
0 textstatus: Server in state STARTING
0 starttime: 2022 12 09 01:42:06
0 elapsedtime: 0:04:58
0 pid: 55721

Executing below command with <sid>adm user shows below information:

sapcontrol -nr <NR> -function GetProcessList

name, description, dispstatus, textstatus, starttime, elapsedtime, pid
disp+work, Dispatcher, YELLOW, Server in state STARTING, <starttime>, 0:08:05, 55721
gwrd, Gateway, GREEN, Running, <starttime>, 0:08:03, 55726
icman, ICM, GREEN, Running, <starttime>, 0:08:03, 55727

Work Process level 2 trace files (dev_w*) are reporting the following trace information:

ThrtServerStartupRunlevelCheck: server runlevel is DP_SERVER_RL_INITIAL; retry to trigger server startup procedure with NORMAL_STARTUP

2. Since upgrade is running, you are only able to login with DDIC user in client 000.



S/4HANA 2022 / ABAP Platform 2022 / SAP_BASIS 7.57


ABAP platform all versions


789, kernel,yellow, does not start, starting, DDIC, locked user,rdisp/abap_user_for_sidadm,rdisp/server_startup/user  , KBA , BC-CST-STS , Startup Service , Problem

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