SAP Knowledge Base Article - Public

3280989 - Some widget will not finish loading intermittently in SAP Analytics Cloud (SAC) Digital Boardroom

Symptom

  • Some widget will stay blank intermittently in SAP Analytics Cloud (SAC) Digital Boardroom based on BW Live Data Connection.

The following errors can be seen in HAR file / Console log:

Environment

  • SAP Analytics Cloud (Enterprise) 2022.21.11

Reproducing the Issue

  1. Open the Digital Boardroom.
  2. Navigate to the affected page.
  3. Observe that all widgets are loaded and data is shown.
  4. Use Input Controls to change the filter values see that some widgets will not finish loading and won't display any data.
  5. Switching to a different page containing similar content will also display the same issue.
  6. Changing the Input Control filter again won't help to load data.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAC, digital boardroom, dibo, dibo won't load, charts stuck, widgets froze, widget's are not loading, no data on charts, no data on widgets, no data displayed, loading forever , KBA , LOD-ANA-BR , SAC Boardroom , Problem

Product

SAP Analytics Cloud 1.0