SAP Knowledge Base Article - Public

3281023 - Login Method in Reset User Password is not the same in the UDF, Employee Data, ...

Symptom

With IAS Partial-SSO is enabled, the sync with the UDF and Reset User Password is not the same. In the UDF, the Login Method is PWD, whereas in the Reset Users password it is showing SSO.

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go To Reset User Password
  2. Search for the user with PWD login method 
  3. Check that the Login_Method is SSO but if go check the UDF: Employee Export -> Export User File and check the Login method is PWD 

Resolution

Expected behavior. Since the customer has partial SSO after the IAS implementation, all the configuration is on IAS side, and this field is not updated in the SuccessFactors side.

See Also

2954556 - How to implement Partial SSO after Identity Authentication implementation on SuccessFactors

Keywords

Login method, inconsistency in the login method and the employee data, login method in Reset User Password, Reset User Password, Login Method SSO, Login Method PWD, INC3305338 , KBA , LOD-SF-PLT-PWD , Password Policy Settings & Reset Password , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , How To

Product

SAP SuccessFactors HXM Core 2211