SAP Knowledge Base Article - Public

3281038 - [COE0019]Error while getting todo for user : ABCDE for category id ABC- Onboarding

Symptom

Error appear when rehiring candidate via Rehire with Old Employment

Environment

SAP Successfactors Onboarding

Reproducing the Issue

Open Rehire Verification tile

Select the user match to the candidate

Click Rehire with Old Employment

Error appears: [COE0019]Error while getting todo for user : ABCDE for category id ABC

Cause

The Job Requisition from the old employment must exist in RCM side

Resolution

This is expected behavior as you are rehiring the candidate with Old Employment. They system will look for the job requisition from the inactive record of the candidate.

Kindly retrieve the Job Requisition in Recruiting

Logs: 

Error while retrieving job req id xxx Wrapped Exception: JobReq xxx has been deleted or does not exist!!

Keywords

COE0019,Error,while,getting,todo,for,user,Rehire,with,Old,Employment,OBX,ONB,2.0,Onboarding

, KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding all versions