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SAP Knowledge Base Article - PreviewSymptom
Double posting of materials in FSM, Quantities are being deleted and re-entered in tickets leading to FSM tickets having twice as many items present.
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Environment
SAP Cloud for Customer
SAP FSM
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Action codes, FSM integration, Service tickets, C4C, Payload, Double, Entries, Multiply, Multiplied , KBA , LOD-CRM-INT-CRM , Integration of C4C with CRM , How To
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