Symptom
You are receiving below error message while creating a remittance advice for the payment.
Address of payer/payee PQR missing for payment advice of payment 12
(Here PQR refers to Employee id) (12 refers to Payment ID)
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Payment Management Work center.
- Go to the Payment Monitor view.
- Select All Payments.
- Search for Document ID:
- Click on Create Remittance tab.
- You can see error message:
"Address of payer/payee PQR missing for payment advice of payment 12"
Cause
If the address was created/maintained in the employee's personnel file (Personnel Administration work center) and if it contains the private address of an employee, the this data is protected that means if you try to access the address from a different work center (via a different business partner) you can't see the data and you get the warning that the data is protected.
- Go to the Business Partner Data work center.
- Select Business Partners view.
- Select the business partner respective to that employee.
- Select Edit button and choose Address option.
It is not possible to view the address of the employee.
Resolution
You can able view or update the address only in personnel file of that employee in Personnel Administration work center.
Note: If the Business Partner has the role Employee only and from this Business partner, you can create a Account (Highlight the Business Partner, click Create As button and choose Account). For which different address can be maintained but the address which is maintained through Personnel Administration will remain protected.
Keywords
Remittance advice, Payment Advice of Payment, Address of Payer/Payee missing , KBA , creating remittance advice of payment , address of payer/payee missing , remittance advice , SRD-FIN-CLM , Cash and Liquity Managment , Problem