3281514 - Return order is not displayed for quality notification in QM02/QM03

Symptom

Return order was created using action box function 'Create returns order' for quality notification in transaction QM01/QM02, and return was successfully created.

However, when function 'Display returns order' is clicked in action box of the quality notification, error "Customer returns order does not exist" (message number: MSR_INSP_MESSAGES069) is raised.

Environment

SAP ERP Quality Management (QM)
SAP R/3
SAP R/3 Enterprise
SAP ERP Central Component
SAP ERP
SAP Enhancement package for SAP ERP
SAP Enhancement package for SAP ERP, version for SAP HANA
SAP S/4HANA, on-premise

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP R/3 Enterprise all versions ; SAP R/3 all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

QM-QN, notification, return, missing, QM01, QM02, QM03, VBAK-QMNUM, QMNUM, MSR_INSP_MESSAGES069, QM06_ADV_RETURNS_CREATE, QM06_ADV_RETURNS_DISPLAY, Qualitätsmeldung, Auftrag, Kundenauftrag , KBA , QM-QN , Quality Notifications , Problem

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