SAP Knowledge Base Article - Public

3281823 - HTTP 401 "No response details available" error when trying to connect to CPI endpoint using Integration Center

Symptom

Error below is occurring in an Integration Center job when trying to connect to a CPI endpoint:

"Http Error response code 401 with response state text: while calling url: https://<cpi_url>-iflmap.hcisbt.us2.hana.ondemand.com/sample/endpoint No response details available"

Environment

  • SAP SuccessFactors HXM Suite
    • Integration Center

Resolution

HTTP 401 error refers to the server not authorizing the credentials sent. So it would mean that the CPI credentials provided in Integration Center are not valid somehow. First of all, please confirm that these credentials are valid. In order to test it you can copy the CPI endpoint URL, paste it in your browser and then provide those credentials to confirm if it will authenticate or not.

Also, the internal framework of Integration Center also does not support '%' character in the password field, so if the password of the user provided contains such character, this error will occur. The solution for that would be changing the password to something else that doesn't have a '%' character.

Keywords

iflow, rest, ic, successfactors, sf, hci, sci, destination, %, percent , KBA , LOD-SF-INT-INC-JOB , Integration Center Job , Problem

Product

SAP SuccessFactors HXM Suite all versions