Symptom
SAP MaxDB crashed abnormally due to unexpected synchronized I/O. KnlMsg log contains I/O error details, such as:
- ERR RTEIO 15: I/O job 6 reported status failed during synchronous execution,_FILE=IOMan_Volume.cpp,_LINE=1169
ERR RTEIO 25: unexpected synchronized I/O result:21,ERRORTEXT=The device is not ready. ,_FILE=RTEIO_Volume.cpp,_LINE=1620
DESCRIPTION:
A synchronized I/O provided the unexpected result 21 (The device is not ready. ).
ERR IOMan 20034: EMERGENCY SHUTDOWN,_FILE=IOMan_Volume.cpp,_LINE=755 - A synchronized I/O provided the unexpected result 1117 (The request could not be performed because of an I/O device error. ).
ERR RTEIO 15: I/O job 6 reported status failed during synchronous execution,_FILE=IOMan_Volume.cpp,_LINE=1169
ERR RTEIO 25: unexpected synchronized I/O result:1117,ERRORTEXT=The request could not be performed because of an I/O device error. ,_FILE=RTEIO_Volume.cpp,_LINE=1620
DESCRIPTION:
A synchronized I/O provided the unexpected result 1117 (The request could not be performed because of an I/O device error. ).
ERR IOMan 20034: EMERGENCY SHUTDOWN,_FILE=IOMan_Volume.cpp,_LINE=755 - ERR RTEIO 15: I/O job 3 reported status failed during synchronous execution,_FILE=IOMan_Volume.cpp,_LINE=1169
ERR RTEIO 25: unexpected synchronized I/O result:23,ERRORTEXT=Data error (cyclic redundancy check). ,_FILE=RTEIO_Volume.cpp,_LINE=1711
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Environment
SAP MaxDB on Windows Server
Keywords
unexpected synchronized I/O, result 21, device is not ready, result 1117, The request could not be performed because of an I/O device error, Data error (cyclic redundancy check) , KBA , BC-DB-SDB , MaxDB , BC-OP-NT , Windows , BC-DB-LCA , liveCache Applications , Problem
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