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3282083 - SAP MaxDB emergency shutdown due to "unexpected synchronized I/O" - Netweaver

Symptom

SAP MaxDB crashed abnormally due to unexpected synchronized I/O. KnlMsg log contains I/O error details, such as:

  • ERR RTEIO         15:  I/O job 6 reported status failed during synchronous execution,_FILE=IOMan_Volume.cpp,_LINE=1169
    ERR RTEIO         25:  unexpected synchronized I/O result:21,ERRORTEXT=The device is not ready. ,_FILE=RTEIO_Volume.cpp,_LINE=1620 
    DESCRIPTION:   
    A synchronized I/O provided the unexpected result 21 (The device is not ready. ).
    ERR IOMan      20034:  EMERGENCY SHUTDOWN,_FILE=IOMan_Volume.cpp,_LINE=755

  • A synchronized I/O provided the unexpected result 1117 (The request could not be performed because of an I/O device error. ).
    ERR RTEIO 15: I/O job 6 reported status failed during synchronous execution,_FILE=IOMan_Volume.cpp,_LINE=1169
    ERR RTEIO 25: unexpected synchronized I/O result:1117,ERRORTEXT=The request could not be performed because of an I/O device error. ,_FILE=RTEIO_Volume.cpp,_LINE=1620
    DESCRIPTION:
    A synchronized I/O provided the unexpected result 1117 (The request could not be performed because of an I/O device error. ).
    ERR IOMan 20034: EMERGENCY SHUTDOWN,_FILE=IOMan_Volume.cpp,_LINE=755

  • ERR RTEIO         15:  I/O job 3 reported status failed during synchronous execution,_FILE=IOMan_Volume.cpp,_LINE=1169
    ERR RTEIO         25:  unexpected synchronized I/O result:23,ERRORTEXT=Data error (cyclic redundancy check). ,_FILE=RTEIO_Volume.cpp,_LINE=1711 


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Environment

SAP MaxDB on Windows Server

Keywords

unexpected synchronized I/O, result 21, device is not ready, result 1117, The request could not be performed because of an I/O device error, Data error (cyclic redundancy check)  , KBA , BC-DB-SDB , MaxDB , BC-OP-NT , Windows , BC-DB-LCA , liveCache Applications , Problem

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