SAP Knowledge Base Article - Public

3282400 - Fields are missing from Manage Recruiting Custom Help Text

Symptom

Certain Field labels cannot be found in the Manage Recruiting Custom Help Text?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go To Admin Center
  2. Go To Manage Recruiting Custom Help Text
  3. Go to Any template -> Select Fields
  4. Certain Field labels are missing

Cause

The field labels would be different across the templates. This would include even the inactive templates.

Resolution

The "Select fields" button in display only the latest filed template changes. 

So If my field label is different across templates it will only show the latest change that has been made for a template.

Therefore it is recommended to have only one field label across the templates including the inactive templates.

Keywords

file, labels, help, text, custom, missing, visible , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , How To

Product

SAP SuccessFactors Recruiting 2211