Symptom
When I try to import a json investigation file and click on the option to resolve the conflicts, the following page is blank.
Environment
SAP Signavio Process Intelligence 3.0
Reproducing the Issue
- Open Process Intelligence
- Create a new process
- Navigate to the Investigations page
- Click the 'Import' button.
- Select the file you want to import.
- Press Next
- See the conflicts dialog box.
- Press 'Yes' to resolve conflicts.
- See that you are brought to an empty page.
Cause
This issue was caused by a bug in the JSON file format where the 'metricVariables' variable was assigned the wrong name.
Resolution
The fixed for the bug was created and released by development on 09/12/2022 and the issue has now been resolved.
See Also
For more information on importing investigations into Process Intelligence, please read the following excerpt from our user guide: https://documentation.signavio.com/suite/en-us/Content/process-intelligence/investigation-export-import.htm?Highlight=investigation%20#Importaninvestigation
Keywords
process, intelligence, json, investigation, file, import, upload, conflict, dialog, box, resolve, following, page, blank , KBA , BPI-SIG-PI-INV , Investigations for SAP Signavio Process Intelligence , Known Error