Symptom
- Story does not show Date hierarchies as set in the model. In Model for Date dimension is set to show years, quarters and months, but when trying to drill down to see other than year results, nothing happens.
Environment
SAP Analytics Cloud (Enterprise) 2022.21.7
Reproducing the Issue
- Login to SAC.
- Open the affected Story.
- Notice that in the table or chart if you try to drill down in the Date dimension, nothing happens, it only shows the year and cannot use hierarchy view despite that in the model level, the hierarchy is set.
Cause
This issue is currently under investigation by development.
Resolution
This issue is currently under investigation by development.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAC, SAP AC, SAPCloudAnalytics,Error, Issue, System, Data, Date User, Unable, Sac, Connector, Model, Story, Date, dimension, hierarchy, hierarchies, user-managed year, years, month, months, quarter, drill down, not showing, does not appear, does not open, nothing happens, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud,calculated measure, , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem
Product
SAP Analytics Cloud all versions