Symptom
- Exporting a Model based on live data connection from tenant A and then importing the same Model to tenant B the Groups hierarchy and information are lost under Dimensions.
- The Content Network Storage and File Transfer methods under Transport both give the same results.
- There are no errors or warning messages.
Environment
- SAP Analytics Cloud (Enterprise) 2022.21.5
- Live Data Connection to Business Warehouse (BW)
Reproducing the Issue
- Export a Model via Content Network Storage or File System on tenant A.
- Import the same Model via Content Network Storage or File System on tenant B.
- Open the Model on tenant B.
- Notice that the list of Groups under Dimensions is empty.
Cause
This issue is currently under investigation by development.
Resolution
This issue is currently under investigation by development.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAP, Analytics, Cloud, SAC, Dimension, Dimensions, Group, Groups, lost, empty, blank, disappear, disappeared, Model, Live, Data, Connection, import, export, importing, exporting, Content Network Storage, TGZ, File, Transfer, System, Transport, Tenant , KBA , LOD-ANA-ADM , SAC Administration , Problem
Product
SAP Analytics Cloud 1.0