SAP Knowledge Base Article - Public

3282918 - Application Error when running report table

Symptom

Application error being received when running report tables and canvas reports from report center

Example error message:

An application error occurred. Please try again later, or notify support (with the error information of errorId=5ab733ab-7d4c-4965-8ec6-f9cd128703d5, timestamp=2022-03-02T16:08:18.711+0100, and the version information from the current screen) if the issue keeps occurring.

 

errorType=SFDWRException
fingerprint=036fc6136e0b567884aa5db8c6b1176293d3c623
errorId=5ab733ab-7d4c-4965-8ec6-f9cd128703d5
message=An application error occurred. Please try again later, or notify support (with the error information of errorId=5ab733ab-7d4c-4965-8ec6-f9cd128703d5, timestamp=2022-03-02T16:08:18.711+0100, and the version information from the current screen) if the issue keeps occurring.
timestamp=2022-03-02T16:08:18.711+0100
release=b2111.20220211065253

Environment

Successfactors Reporting and Analytics

Reproducing the Issue

1. Home > Reporting

2. Within Report Center, attempt to run existing table and canvas reports

3. Error message is received

Cause

Argument object definition is null and will produce an error message

Resolution

Run "MDF Object definition to DB sync" job

Note: starting with 2H 2022 Release, customers have also the possibility to directly re-run "MDF Object Definition to DB Sync " job from the Admin Center (prerequisite is that is was previously created at least once from Provisioning).

  1. On Admin Center, go to Scheduled Job Manager
  2. Click on the tab Job Scheduler
  3. On Job Type, select MDF Object Definition to DB Sync
  4. On Actions, you can click on Run it Now (you will need correct RBP permission, see below for the pre-requisite)

Note: Users can only directly run this job using "Run It Now" option, it is not possible to schedule this job to a future date.

RBP Pre-requisite

  • This action is supported in Scheduled Job Manager, for the selected job type.
  • You have the following permissions:
    • Admin Center Permissions  Monitor Scheduled Jobs
    • Admin Center Permissions  Manage Scheduled Jobs

Keywords

reporting, analytics, adhoc, table, canvas , KBA , LOD-SF-ANA-RCT-ADH , Ad Hoc & BIRT , Bug Filed

Product

SAP SuccessFactors HXM Core 2211