SAP Knowledge Base Article - Public

3283020 - The New Button is Disabled in the Sales Contract section in Sales Document tab of a Sales Quote


In a Sales Quote, it's not possible to create a follow-up Contract, because the New button is greyed out.


SAP Cloud for Customer

Reproducing the Issue

  1. Open Sales Quote 123 (123 represents the quote ID).
  2. Navigate to Sales Documents tab. 
  3. Under Contracts section, the New button is grayed out so that you cannot create a new contract. 
  4. The sales quote is also consistent.


A possible reason is,  Sales quote 123 has a document type which is bi-directional, which forbids creation of a follow-up contract.


This is the expected system behaviour. For such sales quotes, the follow-up contract has to be created in the external ERP system.

See Also

Another possible reason:
3043023 - Cannot Create New Contract in Sales Quote, New Button is Disabled

2748157 - Not Able to Create Follow-Up Sales Order and Contract in a Sales Quote


New Contract,  Sales Quote, New button, Sales Documents, Tab , KBA , LOD-LE-CQP , Customer Quote Processing , LOD-LE-COP-SLS , Sales Contract , Problem


SAP Cloud for Customer core applications all versions