3283031 - Unable to submit Farewell Message with error: ChangeSet index 1 - An error occurred while scheduling the email. Please contact your system administrator - Onboarding

Users are unable to submit Farewell Message for Offboardees.

SAP SuccessFactors Onboarding

1. Go to Offboarding Dashboard
2. Use an Offboarding Candidate
3. Click Edit on Write a Farewell Message to initiate the task
4. Click Submit. ChangeSet index 1 - An error occurred while scheduling the email. Please contact your system administrator. 

1. Offboardee user has a termination date in the past. System does not allow past-dated entries to be submitted.
2. Offboardee user has a termination date in the future, but once selecting option like "2 Weeks Before Termination Date" and eventually the date the message should be sent is in the past, error will also appear.

1. Although it is expected not being possible to submit past-dated entries for offboardees who already left the company, Engineering will work to not even triggering any offboarding tasks/notification anymore. It will be available in next releases, but has no expected date yet. You can consult your Account Executive or CSP regarding it with following number: OBX-25518
2. Scheduling the message only works for a future date. So if any date is selected in the past it will fail.

Offboarding, Farewell, Message, ChangeSet index 1, An error occurred while scheduling the email. Please contact your system administrator, OBX-25518 , KBA , LOD-SF-OBX-OFP , Offboarding 2.0 , Problem