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3283097 - Failed to load UI5 component for navigation intent '#WorkflowTask-DisplayMyInboxExpert"

Symptom

  • When clicking to open My Inbox, the following error happens:

    App could not be opened because the SAP UI5 component of the application could not be loaded.

    Failed to load UI5 component for navigation intent "#WorkflowTask-DisplayMyInbox"
  • The following errors are recorded on browser console
    • https://flpnwc-<XXXXXXXXX>.dispatcher.hana.ondemand.com/sap/bc/lrep/content/~<YYYYYYYYYYYYYY>~/apps/cross.fnd.fiori.inbox/app/<ZZZZZZZZZZ>/bpmmyinbox/sv/<VVVV>/manifest.appdescr 404

    • <TIME_STAMP> Error: resource undefined could not be loaded from /sap/bc/lrep/content/~<YYYYYYYYYYYYYY>~/apps/cross.fnd.fiori.inbox/app/<ZZZZZZZZZZ>/bpmmyinbox/sv/<VVVV>/manifest.appdescr.  Check for 'file not found' or parse errors. Reason:  -  

    • <TIME_STAMP>  The issue is most likely caused by application cross.fnd.fiori.inbox. Please create a support incident and assign it to the support component of the respective application. - Failed to load UI5 component with properties: '{
          "name": "cross.fnd.fiori.inbox",
          "url": "/sap/fiori/bpmmyinbox/",
          "manifest": "/sap/bc/lrep/content/~<YYYYYYYYYYYYYY>~/apps/cross.fnd.fiori.inbox/app/<ZZZZZZZZZZ>/bpmmyinbox/sv/<VVVV>/manifest.appdescr",
          "self": {
              "name": "cross.fnd.fiori.inbox",
              "url": "/bpmmyinbox/"
          },
          (...)
      }'. Error likely caused by:
      Error: resource undefined could not be loaded from /sap/bc/lrep/content/~<YYYYYYYYYYYYYY>~/apps/cross.fnd.fiori.inbox/app/<ZZZZZZZZZZ>/bpmmyinbox/sv/<VVVV>/manifest.appdescr. Check for 'file not found' or parse errors. Reason: 
          at Object.error (https://sapui5.hana.ondemand.com/1.96.11/resources/sap/fiori/core-min-1.js:103:2580)
          at p (https://sapui5.hana.ondemand.com/1.96.11/resources/sap/fiori/core-min-3.js:494:26833)
          at Object.fireWith [as rejectWith] (https://sapui5.hana.ondemand.com/1.96.11/resources/sap/fiori/core-min-3.js:494:27676)
          at y3 (https://sapui5.hana.ondemand.com/1.96.11/resources/sap/fiori/core-min-3.js:494:84942)
          at XMLHttpRequest.<anonymous> (https://sapui5.hana.ondemand.com/1.96.11/resources/sap/fiori/core-min-3.js:494:87536)
          at E.dispatch (https://flpnwc-<XXXXXX>.dispatcher.hana.ondemand.com/cloud/flp/3.170.0/runtime/sap/hana/uis/flp/library-preload.js?eval:496:2673)
          at X.handleEvent (https://flpnwc-<XXXXXX>.dispatcher.hana.ondemand.com/cloud/flp/3.170.0/runtime/sap/hana/uis/flp/library-preload.js?eval:496:4165)
          at XMLHttpRequest.h [as _fnHandler] (https://flpnwc-<XXXXXX>.dispatcher.hana.ondemand.com/cloud/flp/3.170.0/runtime/sap/hana/uis/flp/library-preload.js?eval:496:4424) cross.fnd.fiori.inbox

    • <TIME_STAMP> Failed to load UI5 component for navigation intent #WorkflowTask-DisplayMyInboxExpert - resource undefined could not be loaded from /sap/bc/lrep/content/~<YYYYYYYYYYYYYY>~/apps/cross.fnd.fiori.inbox/app/<ZZZZZZZZZZ>/bpmmyinbox/sv/<VVVV>/manifest.appdescr. Check for 'file not found' or parse errors. Reason: 
      Error: resource undefined could not be loaded from /sap/bc/lrep/content/~<YYYYYYYYYYYYYY>~/apps/cross.fnd.fiori.inbox/app/<ZZZZZZZZZZ>/bpmmyinbox/sv/<VVVV>/manifest.appdescr. Check for 'file not found' or parse errors. Reason: 
          at Object.error (https://sapui5.hana.ondemand.com/1.96.11/resources/sap/fiori/core-min-1.js:103:2580)
          at p (https://sapui5.hana.ondemand.com/1.96.11/resources/sap/fiori/core-min-3.js:494:26833)
          at Object.fireWith [as rejectWith] (https://sapui5.hana.ondemand.com/1.96.11/resources/sap/fiori/core-min-3.js:494:27676)
          at y3 (https://sapui5.hana.ondemand.com/1.96.11/resources/sap/fiori/core-min-3.js:494:84942)
          at XMLHttpRequest.<anonymous> (https://sapui5.hana.ondemand.com/1.96.11/resources/sap/fiori/core-min-3.js:494:87536)
          at E.dispatch (https://flpnwc-<XXXXXX>.dispatcher.hana.ondemand.com/cloud/flp/3.170.0/runtime/sap/hana/uis/flp/library-preload.js?eval:496:2673)
          at X.handleEvent (https://flpnwc-<XXXXXX>.dispatcher.hana.ondemand.com/cloud/flp/3.170.0/runtime/sap/hana/uis/flp/library-preload.js?eval:496:4165)
          at XMLHttpRequest.h [as _fnHandler] (https://flpnwc-<XXXXXX>.dispatcher.hana.ondemand.com/cloud/flp/3.170.0/runtime/sap/hana/uis/flp/library-preload.js?eval:496:4424) sap.ushell.renderers.fiori2.Shell.controller

    • Ui5ComponentLoader-dbg.js:79 Uncaught (in promise) Error: resource undefined could not be loaded from /sap/bc/lrep/content/~<YYYYYYYYYYYYYY>~/apps/cross.fnd.fiori.inbox/app/<ZZZZZZZZZZ>/bpmmyinbox/sv/<VVVV>/manifest.appdescr. Check for 'file not found' or parse errors. Reason: 
          at Object.error (LoaderExtensions-dbg.js:339:15)
          at p (jquery-dbg.js:3500:29)
          at Object.fireWith [as rejectWith] (jquery-dbg.js:3630:7)
          at y3 (jquery-dbg.js:9913:13)
          at XMLHttpRequest.<anonymous> (jquery-dbg.js:10172:9)
          at E.dispatch (xhr-dbg.js:220:27)
          at X.handleEvent (xhr-dbg.js:310:13)
          at XMLHttpRequest.h [as _fnHandler] (xhr-dbg.js:330:24)


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Environment

  • SAP Business Technology Platform
  • SAP Cloud Platform Portal (NEO)

Product

SAP Business Technology Platform all versions ; SAP Cloud Portal service all versions

Keywords

My-Inbox, myinbox, my inbox, NEO, portal, cloud portal, site, portal site, not found, not, found, open, Neo environment, open, launch, click, tile, APP, application, 404, error , KBA , EP-CPP-NEO-SFC , Launchpad Site and SAP Fiori Cloud , CA-INB-FIO , Fiori UI for My Inbox Application , Problem

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