SAP Knowledge Base Article - Preview

3283107 - When saving personal information, application error pops up

Symptom

You would receive an application error when trying to  save data for Personal Information from People Profile.

The application error id would be accompanied by error message:

  •  Please try again later or notify support if this issue keeps occurring."
  • You do not have permission to edit the value. Please contact your system administrator
  • internal log: errorMessages=[Security mismatch error is caused by: No record hash field in UI request/rowData.Please check UI request for elementId:globalInfo]

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  


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Environment

SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central 2211

Keywords

An application error occurred. Please try again later or notify support if this issue keeps occurring, globalInfo, Manage Business Configuration, errorMessages=[Security mismatch error is caused by: No record hash field in UI request/rowData.Please check UI request for elementId:globalInfo] , Please try again later or notify support if this issue keeps occurring ,You do not have permission to edit the value. Please contact your system administrator , KBA , LOD-SF-EC-PER-GLO , Global Info - Config, Rules, RBP, UI , How To

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