SAP Knowledge Base Article - Public

3283360 - Actions and Go To on Quick Cards

Symptom

  • What it the differences between "Actions" and "Go To" in Quick Card?
  • Can a custom link be added to Actions and Go To?

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Access the instance
  2. Search for an employee on search bar
  3. Quick Card will show for that employee
  4. On Show Links it will appear both "Go To" and "Actions" tabs

Resolution

"Actions" and "Go To" are mainly aligned with the "Actions" and "Go To" from Employee Profile. The actions listed will mainly trigger actionable items which a task it to be completed for the target user. In the meanwhile, Go To are more used with hyperlinks where you can navigate directly to some target pages of the target user.

Custom links can be added into both tab options using Custom Navigation Actions: 

See Also

Interaction Change to Employee Quickcard

2088811 - Quick Cards: Quick cards and how they work - HXM Suite

3271543 - 2H2022 - Employee Details tile in the Org Chart, User Search, ...

2195722 - Adding Custom Navigation Actions

Custom Navigation Link Locations

Keywords

Quick Cards, Actions, Go To, Employee Details, Show Links, QuickCard , KBA , LOD-SF-PLT-SRH , Search , Problem

Product

SAP SuccessFactors HXM Core 2211