3283445 - Change in country specific field doesn't return as change in Personal Information - Compound Employee

A change in a country specific field was done in the employee Personal Information portlet, for example the Global Information field receives a new value "Australia":

When querying this employee through Compound Employee, the personal_information object is returned as NO CHANGE, but you expected it to be returned as CHANGE since the Global Information field received a new value.

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• SAP SuccessFactors HXM Suite
  • Compound Employee

When the change is done only in the country specific field (Global Information), it's expected that the object personal_information returns as NO CHANGE, because the country specific field information will be retrieved in its own object in Compound Employee, for example:

<personal_information>
   <action>NO CHANGE</action>
   ...
   <personal_information_aus>
      <action>INSERT</action>
      <country>AUS</country>
      ...
   </personal_information_ind>
</personal_information>

In this example, Australia was added as the value for the Global Information field. Compound Employee will then return the Global Information field as another object, personal_information_aus.

It's like a parent/child relation between the two objects: personal_information is the parent object and personal_information_aus is the child.

Since the change was done only in the child object, that will be the only object returned as a change (an INSERT in this specific example). The parent object didn't receive any changes in its fields, so it will be considered as NO CHANGE by Compound Employee.

Country/Region-Specific Fields in Personal Information | SAP Help Portal

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