Symptom
When internal hires are initiated through Recruiting module, their previous profile gets automatically updated. Onboarding process is skipped entirely considering the candidate have a previous Employee Central profile.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Create standard Recruiting process for the candidate, it must be internal hire with an previous EC profile;
- Initiate through Recruiting;
- The previous Employee Central profile will get updated automatically.
Cause
If internal hires are initiated through Recruiting, by having an previous Onboarding profile it will automatically updates the specific User.
Resolution
By initiating Onboarding for internal Hire from Recruiting then it is expected behavior to update Employee Central profile data.
Keywords
onboarding, obx, employee central, rcm, internal hire , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem