SAP Knowledge Base Article - Public

3283819 - Internal hires are automatically updated in Employee Central - Onboarding

Symptom

When internal hires are initiated through Recruiting module, their previous profile gets automatically updated. Onboarding process is skipped entirely considering the candidate have a previous Employee Central profile.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Create standard Recruiting process for the candidate, it must be internal hire with an previous EC profile;
  2. Initiate through Recruiting;
  3. The previous Employee Central profile will get updated automatically.

Cause

If internal hires are initiated through Recruiting, by having an previous Onboarding profile it will automatically updates the specific User.

Resolution

By initiating Onboarding for internal Hire from Recruiting then it is expected behavior to update Employee Central profile data.

Keywords

onboarding, obx, employee central, rcm, internal hire , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding all versions