SAP Knowledge Base Article - Public

3283932 - Mass Convert Leads to Accounts


You would like to know if it is possible to mass convert Leads to Accounts in Leads OWL.


 SAP Cloud for Customer

Reproducing the Issue

  1. Go to Sales Workcenter.
  2. Navigate to Leads view.
  3. Select two (or more) Leads.
  4. In Status dropdown list, the option Converted isn't available.


At the moment, we have not supported mass convert to account from OWL screen.

Also, changing of status is also not allowed from OWL screens.


This is the current expected behavior of SAP Cloud for Customer.

1.  If you are a partner: please use or the Partnerfinder.

2.  If you are a customer:

Contact your Account Executive. Check the link

An alternative option may be to check the SAP Cloud for Customer Influence Site to submit an idea.


OWL ; Mass ; Update ; Convertion ; Account ; Customer ; Lead , KBA , LOD-CRM-LM , Lead Management , How To


SAP Cloud for Customer add-ins all versions