SAP Knowledge Base Article - Public

3284336 - Error during document generation "unsupported character" - Onboarding

Symptom

Getting and error for a candidate during document generation, error found in BPE:

{"code":null,"message":"unsupported character! XXX}}

Environment

SAP SuccessFactors Onboarding

Cause

Arabic language is not supported.

Resolution

The Arabic language is yet not supported within Onboarding module and will not work on the documents.

We encourage our customers to submit ideas on portal, please feel free to create an enhancement request on the SAP Influence Portal

See Also

SAP Influence Portal

Keywords

Arabic, Language, Onboarding, Document, Error, Form, Generation, FormId, Code, 500, HCP, Response, Content, Unsupported, Character, Onb, Obx , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem

Product

SAP SuccessFactors Onboarding all versions