SAP Knowledge Base Article - Preview

3284360 - Cannot Add the External ID field to the Ticket OWL

Symptom

The External ID field is not visible/available to add in Adaption Mode to the Ticket OWL


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

Ticket OWL, External ID, Adaptation , KBA , LOD-CRM-SRP , Service Request Processing , How To

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