SAP Knowledge Base Article - Public

3284450 - [3SL] Sales Area Cannot Be Determined


You are facing an error message Sales area cannot be determined when processing sales order inbound EDI.


  • SAP S/4HANA Cloud.
  • SAP S/4HANA Cloud 3-System Landscape.


Some settings which you make in SAP S/4HANA Cloud are system-specific. 

The Configuration Activity Assign Customer/Supplier to Sales Organization Data is editable in all systems thus no configuration changes are recorded to a transport. 

Such activities can be found in the Implementation Activities app.


Make sure you have maintained the relevant entries for the Configuration Activity Assign Customer/Supplier to Sales Organization Data in the relevant systems.

See Also

Integration of Sales with External Buyers (‏2EL‏) - Set-up instructions

3149597 - 3SL How to check Implementation Activities

S/4HANA Q2C Sales Flexibility – Determine Business Partner and Sales Area in B2B EDI Integration


3SL, 2EL, 101337, EDI_SD_ORDR_PROCESSING, 3ZB, Message Monitoring, EDI_V_SUP_EDSDC, sales order, EDI, inbound , KBA , SD-SLS-EDI , S/4HANA: Sales EDI Messages , SD-SLS-EDI-2CL , S/4HANA: Sales EDI Messages (Public Cloud) , How To


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