SAP Knowledge Base Article - Preview

3284460 - Contact Center - Unable to load reports. Error : "The target principal name is incorrect. Cannot generate SSPI context."

Symptom

  • Unable to load Reporting
  • --- SQL Error #1 ---
    Message: The target principal name is incorrect.  Cannot generate SSPI context.
    Source: .Net SqlClient Data Provider


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Environment

SAP Contact Center 7.0*

Product

SAP Contact Center, on-premise edition all versions

Keywords

Microsoft, error, NTLM or Kerberos, standard reports, BCM reports , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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