Symptom
- What happens to the data in a custom field mapped from Employee Profile to Candidate Profile after Deconversion?
- Internal Candidate Profile custom field configured in sm-mapping becomes blank after Candidate is Deconverted to External Profile
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Map a custom field from Employee Profile to Internal Candidate Profile
- Data will sync to the candidate profile
- Inactive the user/terminate in EC
- Process the Internal to External Candidate Deconversion in Provisioning
- Data has disappeared in the candidate profile
Resolution
As confirmed by Product Management, this is an expected behavior. The sm-mapping works for internal candidate profile since it is linked to the employee profile. Once the internal candidate profile is de-converted to an external profile, the link to the employee profile (which is the source of data) is gone.
See Also
2233525 - How is the system working with sm-mapping? - Recruiting Management - SAP for Me
Keywords
sm-mapping; employee to candidate deconversion; , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To
Product
SAP SuccessFactors Recruiting 2205