Symptom
When replicating an employee from SuccessFactors to ByD, an error occurs. Error: Creating employee not possible; number range interval APHCF1_AP_HCF_EMPLOYEE_INT_01 missing. Initial key fields for business partner identification.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Master Data Replication work center.
- Click Employees view.
- Select Failed/ Not Started.
- Search for the relevant employee.
Cause
In Successfactors to Business ByDesign, different Business Partner IDs are maintained for same Remote Employee ID
Resolution
To resolve the issue there are few checks to locate the issue,
Step 1: Check the last successful replication request for an Employee and note the Remote Business Partner ID.
Step 2: Check the latest replication request for this Employee and find the Remote Business Partner ID, compare the Remote Business Partner ID noted in step 1
If the Business Partner IDs in Step 1 and step 2 are different then your data is not intact with initial replication which should be checked and corrected from your end.
Step 3: In the ID Mapping for Integration (Mapping Of: Business Partners; System Instance ID: EC_INTEGRATION_HCM), check ID and External ID of this Employee
If the ID in step 3 is referring to the Business Partner ID in step 1 but different from step 2 then the same cause applies here as well.
Options:
Option 1: If the Remote Business Partner ID noted in Step 1 and Step 2 are different then you need to sort out what is coming from SF and maintain Mappings accordingly.
Option 2: If you require the new Remote ID which is coming from SF (step 2) and that’s visible in the newer failed requests, then you need to adjust you mappings for this Employee accordingly in ByD.
See Also
Keywords
Business Partner ID, Master Data Replication, Employees. , KBA , AP-HMD-RPL , HCM-Master Data Replication , Problem