SAP Knowledge Base Article - Public

3284646 - Documentation for Reports and Data Sources is Not Opening


You are trying to open the documentation for reports and data sources.


  • SAP Business ByDesign
  • SAP Cloud for Customer

Reproducing the Issue

1. Go to Business Analytics Work Center
2. Go to Design Reports/Design Data Sources view
3. Click the documentation icon, (via magnifying glass icon) for any report or data source
4. The documentation does not open, a blank screen is displayed


We are currently having an issue with the documentation feature. Development are aware and are currently working on a fix.


Note: The functionality will be available in a future release / hotfix collection, approximately January 19th 2023.

In the meantime, please contact support for business critical requirements only, with the names of the data sources and/or field names for which we can help with.

See Also

2850666 - SAP Cloud for Customer: Complete Data Source Documentation

1830749 - Complete Data Sources and Characteristics Documentation


Documentation; Documentation Not Opening; Blank Screen; Documentation Issue. , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Problem


SAP Business ByDesign 2211 ; SAP Cloud for Customer core applications 2211