SAP Knowledge Base Article - Public

3284786 - USERNAME being set as Personal email ID - Onboarding

Symptom

When collecting information on the candidate via Onboarding Report the USERNAME shown is the Personal Email ID.

Environment

SAP SuccessFactors Onboarding

Cause

The USERNAME will be the personal email ID before start date. After start date the USERNAME will be the business email. 

Resolution

It is expected behavior for the system. The USERNAME only changes after start date even if Manage Pending Hires is completed.

Keywords

onboarding, obx, username, integration, center, integration, centre, report,  , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding all versions