SAP Knowledge Base Article - Public

3284889 - MDG performance issue in Manage Mass Maintenance - Products App


When users try to create process id in MDG app "Manage Mass Maintenance - Products" system hangs for long time and users are unable to continue the process id.


SAP S/4 HANA Cloud

Reproducing the Issue

  1. Login to MDG Fiori launchpad. 
  2. Open App Manage Mass Maintenance - Products.
  3. Create Process id. 
  4. System hangs for long time. 


Improper user handling.


Please note that when trying to upload a file using Office Open XML (For example, created by Microsoft Excel), the data amount could be very high and requires memory on the application server. When the memory limit is reached, there will be an error. You should not upload large amounts of data using Office Open XML format (recommendation: not more than 5.000 records per file). For larger volumes, please load separate files or use a compressed CSV file format to save memory. 

For more information, see the following FAQ:


MDG Consolidation, Performance, Process id, Stuck, Hang, Manage Mass Maintenance, Product. , KBA , CA-MDG-CMP-FIO , Fiori UI for Consolidation & Mass Processing , Problem


SAP S/4HANA Cloud 2208