3284954 - Token [[PasswordResetUrl]] is not available in External User Welcome Email Template - Onboarding

Token [[PasswordResetUrl]] is not available in External User Welcome Email Template. The Token is not rendering the value wither.

When used as a hyperlink, it redirects to the Login Page.

SAP SuccessFactors Onboarding

If IAS is enabled then this is the expected behavior. Token [[PasswordResetUrl]] will not be made available when the system has IAS enabled for External Users.

When IAS is enabled for external users, it is recommended that you deactivate the External User Welcome Email Template.

NOTE: When the IAS Upgrade from Upgrade Center is completed, the token is deactivated. It is not mandatory for IAS activation to be completed for the token to be disabled. 

Also, ensure that the Onboardee Identity Authentication option is NOT enabled in Provisioning. 

Configuring Activation Email Template in Identity Authentication Service (IAS)

3204536 - How to Setup up Identity Authentication Service (IAS) for Onboarding External Users – Onboarding 

Setting up SAP Identity Authentication Service for New Hires Using System for Cross-domain Identity Management (SCIM) API

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