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3285026 - Error uploading xml templates in Provisioning or when saving Recruit-to-Hire Data mapping in Admin Center


There are 2 issues that have the same cause:

First issue: 

Error uploading xml templates in Provisioning.

The system encountered error(s) when importing the template.
Errors Validating Recruiting Template:

Wrapped Exception: DAOException caught in TemplateEJB: SAP DBTech JDBC: [21]: persistence error: exception 70029072: Failed to read DISK_NCLOB:3:1091202145940 while using outdated snapshot; $STORAGEOBJECT$=DISK_NCLOB:3:1091202145940

Second issue:

When saving the Recruit-to-Hire Data mapping page an application error occurs: 

An application error occurred. Please try again later, or notify support (with the error information of errorId=48c74bb8-dd31-4f2a-b9b4-c6f9c226af31, timestamp=2022-12-28T08:37:26.865+0000, and the version information from the current screen) if the issue keeps occurring.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



SAP SuccessFactors Recruiting Management 


SAP SuccessFactors Recruiting all versions


Template, Error, Provisioning, Upload, Save, Recruit-to-Hire, Data, Mapping, errorId=48c74bb8-dd31-4f2a-b9b4-c6f9c226af31, errorId=578b5beb-4db7-4899-ad57-de5fdf5e5bd6 , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , LOD-SF-RCM-MPH , Manage Pending Hire , Bug Filed

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