SAP Knowledge Base Article - Preview

3285054 - Employee cannot be replicated from C4C to FSM due to error

Symptom

Employee cannot be replicated from C4C to FSM.

Error Details in C4C (Web Service Message Monitoring) : 

Sequential processing failed for number 0. Exchange[ID-2d697ba9-f616-46c1-56b5-6f74-1671650244705-9-30]. Caused by: [javax.scrip (HTTP Code: 500 ( Internal Server Error )).

Error Details in CPI : 

Inbound processing in endpoint at /C4C/FSM/Employee failed with message "Fault:Sequential processing failed for number 0. Exchange[ID-2d697ba9-f616-46c1-56b5-6f74-1671650244705-9-10]. Caused by: [javax.script.ScriptException - java.lang.Exception: java.lang.Exception: C4C ID 8000001240:- CA-26: Resource [UnifiedPerson] with id [0272DD1D35F61EDDA0D4BD02F3C463A9] is not found.@ line 55 in FSM response error handling.groovy]", caused by "Exception:C4C ID 8000001240:- CA-26: Resource [UnifiedPerson] with id [0272DD1D35F61EDDA0D4BD02F3C463A9] is not found."  


Read more...

Environment

  • SAP Field Service Management (FSM)
  • Cloud for Customer (C4C)
  • Cloud Platform Integration (CPI)

Product

SAP Field Service Management 1.0

Keywords

Trigger, Employee, replication, error, deleted Person , KBA , CEC-SRV-FSM-C4C , FSM C4C Integration , LOD-CRM-SRP-CSI , Integration of service ticket with Core systems , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.