3285066 - Required information for analyzing issues with the Security Audit Log (AS ABAP)

You face a problem with the Security Audit Log (SAL) and open a case at SAP Support.
You don't know what information are necessary for analyzing the issue on SAP Support side.

SAP BASIS <= 740 

or

SAP BASIS 750 to 754, if the old SAL environment (relevant T-Codes in the old environment are SM19, SM20, RSAU_SELECT_EVENTS, SM18) is used

SAL, SM19, Static Configuration, Dynamic Configuration, Kernel Parameters, Profile Parameters, Parameter , KBA , BC-SEC-SAL , Security Audit Log , Bug Filed